WELCOME - DIRECTIONS - PAYING THE BALANCE - INFO WE REQUIRE - OUR CONTACT DETAILS


How payment works...

Our policy is full pre-payment of the accommodation by EFT (electronic fund transfer) or direct deposits into our bank account. Please complete the attached booking form and return a scanned copy via e-mail to us or fax to: +27 (0)86 216 6895

Our banking details:
Stellenbosch Destinations CC
First National Bank, Stellenbosch
Trust Account No: 62 146 742 011
Branch Code: 200-610
Swift code: FIRNZAJJ
Bank address:  Stellenbosch Branch,    29 Plein Street.    Stellenbosch 7600
Bank postal address: P O Box 40,   Stellenbosch    7599
Bank phone contact:  Tel:  +27 21 887 1326      Fax:  +27 21 887 5802

Cancellation Policy
Please note that your booking is a legally binding agreement. If you cancel your trip after your booking was confirmed the cancellation policy will apply.
We will do our utmost best to secure other reservations for the period cancelled. If we are successful we will refund you less R750.00 administration fee + bank charges and commissions.   However, the following cancellation policy will apply if we are not successful in securing alternative reservations.

Cancellation Policy for short stays (20 nights or less)
If cancelled 14 days or less before arrival you are liable for 100% of the quoted rate
If cancelled 15 – 20 days before arrival date you are liable for 75% of quoted rate

Cancellation Policy for long stays (21 nights or longer)
If cancelled 90 + days prior to date of arrival we will refund 50% of deposit paid
If cancelled 30 - 90 days prior to date of arrival no refund on deposit paid
If cancelled less than 30 days prior to date of arrival no refund on full amount paid

So nice to experience wonderful South African hospitality, style and warmth again…and attention to detail!” Marlise Botha, Australia